You can be family again.

Arranging technology help for a parent should feel reassuring. CyberGuardia gives your family a patient person to turn to in Bethesda and the surrounding DC metro area.

Arrange help, even from far away

Tell us what your parent wants to do and what gets in the way. With their permission, you can join the planning conversation or the session. We confirm who is paying and what updates may be shared before we begin.

Independence comes first

We speak directly to the person using the device. We repeat steps, write them down, and adjust the pace. Access to cameras, accounts, and family devices is always discussed openly.

A useful first visit

• Simplify the home screen and important contacts.
• Practice video calls and sharing photos.
• Review recovery contacts and scam warning signs.
• Agree on next steps everyone understands.

Each family member uses their own portal account. We do not ask families to share passwords. A caregiver’s portal does not automatically expose a parent’s records.