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Email & Printing
Print an Email Message in Gmail on iPhone
Print the message itself, rather than an attached file. Ten numbered steps with whole-phone views and enlarged details.
PDF · 4 pages · Large print · 2.1 MB
Print an Email Attachment in Gmail on iPhone
Ten numbered steps, large close-ups and screen checks. Uses an HP DeskJet 2700 series printer as the example; your screens may differ.
PDF · 4 pages · Large print · 3.3 MB
Replace Ink Cartridges in HP DeskJet 2700
Twelve illustrated actions, cartridge-handling precautions and alignment guidance. Match cartridges to your exact model and country.
PDF · 6 pages · Large print · 156 KB
Stay Safe Online
Before You Let Someone Connect to Your Computer
Prepare for trusted remote help, end a sharing session yourself and take recovery steps if access was suspicious.
PDF · 8 pages · Large print · 1301 KB
Close a Suspicious Pop-up
Windows and Mac instructions for closing a suspicious browser warning, reopening safely and getting help if you already responded.
PDF · 9 pages · Large print · 180 KB
Spot a Scam Text Message—and Know What to Do
Recognize suspicious texts, report and block the sender, and delete the message. Learn what to do if you already tapped a scam link.
PDF · 11 pages · Large print · 178 KB
Unwanted Email: Stay Safe
Twelve illustrated steps to reduce spam, recognize suspicious email and know what to do if you shared information.
PDF · 5 pages · Large print · 152 KB
Manage Unwanted Gmail on iPhone
Three separate illustrated tasks: report spam, block a sender and unsubscribe safely from trusted newsletters.
PDF · 5 pages · Large print · 151 KB
Pause Before You Pay
A calm checklist for suspicious calls and messages.
PDF · 1 page · printable
Keep Your Passwords Safer
A simple starting point for protecting accounts.
PDF · 1 page · printable
If You Think an Account Was Hacked
Calm first steps for protecting an online account.
PDF · 1 page · printable
Install Apps More Safely
A few checks before adding an app to your phone or tablet.
PDF · 1 page · printable
Smart Home Devices: Privacy and Safety Basics
Set up helpful home technology while staying in control of access and alerts.
PDF · 1 page · printable
Learn About AI
Getting Started with AI
Fifteen illustrated practice steps covering everyday questions, privacy, checking answers and recognizing scams.
PDF · 6 pages · Large print · 158 KB
Getting Started With AI Safely
Use AI tools as helpful assistants while keeping your judgment, privacy, and important decisions in your hands.
PDF · 1 page · printable
Using AI Safely: What to Share and What to Check
Practical examples to help you protect private details and check an answer.
PDF · 1 page · printable
Use Your Devices
Make Text Easier to Read
Small changes for a more comfortable screen.
PDF · 1 page · printable
Your Next Video Call
Five simple steps for a more comfortable call.
PDF · 1 page · printable
When Wi-Fi Stops Working
Things to check before calling for help.
PDF · 1 page · printable
When Your TV Will Not Connect or Stream
A few calm checks for a blank screen, missing channel, or streaming problem.
PDF · 1 page · printable
Protect Photos and Files
Keep a Safe Copy of Your Photos
Protect memories before a device is lost or replaced.
PDF · 1 page · printable
Before You Replace Your Phone
Protect your information and make the move less stressful.
PDF · 1 page · printable
Prepare for Tech Help
Before Your Tech Support Appointment
A short checklist for a calmer in-home or remote support session.
PDF · 1 page · printable
A Simple Computer Checkup Before You Call
Gather a few useful details before changing settings or asking for help.
PDF · 1 page · printable