Computers & Printers
Help with computer setup, updates, backups, printers, and home-office basics.
Explore Computers & PrintersBased in Bethesda, Maryland
In-Home Tech Support & Coaching in Bethesda
Patient, practical technical support and IT help for everyday devices, online safety, and AI tools. Solve a problem, learn a new skill, or explore how AI can help with everyday tasks. CyberGuardia offers hands-on support and personalized guidance—in your home or remotely—with clear explanations and time to practice.
Serving Bethesda, Potomac, Chevy Chase, Rockville, Silver Spring, and nearby Northwest DC.
For individuals, families, and small businesses—including older adults who value patient, clear guidance.
A one-minute introduction
Meet CyberGuardia in 60 Seconds
Patient, practical technology help for individuals, families and small businesses. Get support with devices, Wi-Fi and streaming; learn online safety and AI skills; or ask about life-story recording and personal video editing.
Based in Bethesda, with nearby in-home visits and remote support.
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How Can We Help?
Fix a problem, learn a skill, or build confidence with patient guidance. Start with one of these services, or explore the full directory for TV, smart home, AI, media projects and community programs.
Smartphones & Tablets
Help with calls, photos, settings, and apps on your phone or tablet.
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Wi-Fi & Internet
Get connected and learn what to do if the connection drops.
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Passwords & Account Recovery
Help with passwords, recovery options, and account settings.
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Scam & Suspicious Message Review
Pause before you pay. Get a calm second look at a suspicious message or request.
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Technology Tutoring & Coaching
Learn everyday technology at your pace, with patient guidance and hands-on practice.
Explore Technology Tutoring & CoachingHere Is How a Session Works
1. Tell Us Your Goal
Tell us what you want to fix, learn, or feel more confident doing.
2. Agree on the Work and Price
We discuss the likely work and cost before starting. We ask before changing your settings.
3. Practice Before We Finish
You can practice the steps during your session. We can leave written notes for next time.
Book a Visit or Ask About Regular Help
We confirm the price and terms before you commit.
In-Home Help
$145 per in-home hour
- One-hour minimum; then 15-minute increments.
- Remote help: $55 per 30 minutes, 30-minute minimum.
- Any travel fee agreed before booking.
3-Hour In-Home Bundle
$405 for 3 prepaid in-home hours
- Save $30: equivalent to $135/hour.
- One-hour minimum per visit.
- Valid for 6 months. Travel extra if agreed.
Sign in or request a Client Portal account to continue.
Peace of Mind Membership
$125 per month
- Three 30-minute remote sessions each month.
- Additional remote time: $50 per 30 minutes.
- Member in-home visits: $135/hour; one-hour minimum.
Sign in or request a Client Portal account to continue.
Remote support: $55 per 30 minutes. A 30-minute minimum applies.
Based in Bethesda.
We offer visits in Bethesda, Chevy Chase, Potomac, Rockville, Silver Spring, and nearby Northwest DC. If you are farther away, call to ask about a visit or remote help.
Explore In-Home Tech Support in Bethesda
See where we offer supportA suspicious message?
Pause before you pay. Don’t share a password, send money, or install an app under pressure.
We can help you check the message and find a phone number or website you can trust.
Learn about scam safety reviewsMeet John, Technology Support with Experience and Patience
Technology should feel easier to use. John brings more than two decades of experience in IT, cybersecurity and broadcast systems to everyday support—with clear explanations and time to practice.
As a Maryland Certified Nursing Assistant and experienced caregiver, he understands the value of listening, patience and respecting your pace. Get help with a stubborn printer, a new phone or a suspicious message, in your own words.
More About John
Founder, CyberGuardia
What Our Clients Say
“We initially hired John to maintain our home security cameras. Subsequently, he resolved problems with our TV and home computers. John undertook the task of ensuring that our online banking information was secure.”
Northwest, Washington D.C.
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“John was so helpful. He was thorough and detailed and knowledgeable.”
Potomac, MD
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“He goes above and beyond to solve my problem, explain the issue, and treat me with kindness and respect.”
Bethesda, MD
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“Patiently went through my long list of technology issues and electronic items be fixed to my house.”
Potomac, MD.
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“He was so patient with me and didn't talk over my head with confusing tech words. He did a wonderful job. Thank you, John!”
Rockville, MD
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“We are so fortunate to have John's IT help available to us. He assisted me with a complicated network issue and handled it with the utmost professionalism and kindness. He is prompt, highly knowledgeable, and a joy to work with.”
Ingleside At Rock Creek, NW DC
“As someone living in Bethesda, finding reliable, local IT support used to be a challenge until I found CyberGuardia. John resolved our home Wi-Fi and security issues quickly and efficiently. He is professional, trustworthy, and excellent at what he does.”
Bethesda, MD
“John provides top-tier technical support. He recently helped me secure my personal data and clean up my laptop. He doesn't just fix the problem; he takes the time to make sure you feel comfortable using your technology.”
Ingleside At Rock Creek, NW DC
“John is my go-to for any tech emergency. He helped me set up my entire home office and ensured everything was properly backed up and secure. His technical expertise is matched only by his fantastic customer service.”
Bethesda, MD
“John from CyberGuardia has been an absolute lifesaver for me here at Ingleside. Tech issues used to stress me out completely, but he is incredibly patient, explains everything clearly, and always gets my devices running smoothly. I cannot recommend him enough.”
Ingleside At Rock Creek, NW DC
“I am so grateful for John's help with my computer issues. He came highly recommended here in Potomac, and he certainly lived up to the praise. He fixed a persistent software glitch in no time and gave me great advice on preventing future problems.”
Potomac, MD
“CyberGuardia provides exceptional service. John helped me troubleshoot a major hardware issue and migrate all my data to a new system seamlessly. If you are in Rockville and need honest, expert IT support, John is the person to call.”
Rockville, MD