CyberGuardiaI need help for myself
Let’s make your phone, TV, and everyday technology feel familiar.
Explore personal supportBethesda, Maryland · In-home & remote
Less tech stress.
More life.
Friendly help with the devices you use every day. We listen, explain, and take it one step at a time.
For older adults, families, and anyone who could use a hand.
Who can we help today?
I’m helping an aging parent
A patient helping hand for them. A little peace of mind for you.
Arrange help for a parentSenior living communities
Resident support, friendly workshops, and a clearer path to connection.
Plan community supportEveryday things, made easier
A helping hand with your technology.
From “Where did my photos go?” to “Is this message a scam?” No question is too small.
Smartphones & tablets
Make calls, share photos, and feel at home on your device.
Explore smartphones & tablets
Wi-Fi & internet
Get connected, and understand what to do when the connection drops.
Explore wi-fi & internet
Smart TV & streaming
Find your favorite shows without a maze of remotes.
Explore smart tv & streaming
Smart home & doorbells
A home that feels more helpful, one device at a time.
Explore smart home & doorbells
Passwords & account recovery
Get organized and use official recovery steps with confidence.
Explore passwords & account recovery
Pause Before You Pay
A calm second look at a suspicious message or request.
Explore pause before you pay
Family caregiver tech setup
Help your family stay connected, with everyone’s permission.
Explore family caregiver tech setup
Digital estate & legacy
Make important digital belongings easier for family to find.
Explore digital estate & legacyNo rush. No jargon.
A little clarity goes a long way.
1. Tell us what’s happening
You don’t need to know the technical name. A conversation is a good place to start.
2. We work through it together
At home or remotely, we explain the options and ask before making changes.
3. Keep the confidence
Practice at your pace and keep simple notes for the next time you need them.
Room for a little help, or a lot
Support that fits your life.
We confirm the price and terms before you commit.
In-home help
$145 per in-home hour
- One-hour minimum; then 15-minute increments.
- Remote help: $55 per 30 minutes, 30-minute minimum.
- Any travel fee agreed before booking.
3-hour bundle
$405 for 3 prepaid in-home hours
- Save $30: equivalent to $135/hour.
- One-hour minimum per visit.
- Proposed validity: 12 months. Travel extra if agreed.
Peace of Mind
$125 per month
- Three 30-minute remote sessions each month.
- Additional remote time: $50 per 30 minutes.
- Member in-home visits: $135/hour; one-hour minimum.
Remote support: $55 per 30 minutes. A 30-minute minimum applies.
Your neighborhood tech help
Close to home.
Easy to reach.
Bethesda is our home base. We visit Chevy Chase, Potomac, Rockville, Silver Spring, and nearby NW DC. Remote support brings the same patient approach to your screen.
See where we offer supportA suspicious message?
Pause before you pay. Don’t share a password, send money, or install an app under pressure.
We can help you take a calm second look and find a trusted way to check the request.
Learn about scam safety reviewsMeet your tech support provider
Global technical expertise. Personal care.
Founded by John Dela Guardia, CyberGuardia combines over two decades of IT, cybersecurity, broadcast infrastructure, and satellite newsgathering experience with a background as a Licensed, Certified Nurse Assistant (CNA) in Maryland and a professional caregiver.
Patient help for seniors, families, and individuals—from everyday devices to technology for travel and remote work.
Meet John & learn about CyberGuardiaFrom our customers
Customer Reviews
“John from CyberGuardia has been an absolute lifesaver for me here at Ingleside. Tech issues used to stress me out completely, but he is incredibly patient, explains everything clearly, and always gets my devices running smoothly. I cannot recommend him enough.”
Ingleside At Rock Creek, NW DC
“We are so fortunate to have John's IT help available to us. He assisted me with a complicated network issue and handled it with the utmost professionalism and kindness. He is prompt, highly knowledgeable, and a joy to work with.”
Ingleside At Rock Creek, NW DC
“John provides top-tier technical support. He recently helped me secure my personal data and clean up my laptop. He doesn't just fix the problem; he takes the time to make sure you feel comfortable using your technology.”
Ingleside At Rock Creek, NW DC
“As someone living in Bethesda, finding reliable, local IT support used to be a challenge until I found CyberGuardia. John resolved our home Wi-Fi and security issues quickly and efficiently. He is professional, trustworthy, and excellent at what he does.”
Bethesda, MD
“John is my go-to for any tech emergency. He helped me set up my entire home office and ensured everything was properly backed up and secure. His technical expertise is matched only by his fantastic customer service.”
Bethesda, MD
“I am so grateful for John's help with my computer issues. He came highly recommended here in Potomac, and he certainly lived up to the praise. He fixed a persistent software glitch in no time and gave me great advice on preventing future problems.”
Potomac, MD
“CyberGuardia provides exceptional service. John helped me troubleshoot a major hardware issue and migrate all my data to a new system seamlessly. If you are in Rockville and need honest, expert IT support, John is the person to call.”
Rockville, MD