You Choose the Access
Ask us to explain anything you do not understand. Extra work or file transfers require discussion and authorization.
See the Connection StepsCyberGuardia Remote Support
Friendly help. You stay in control.
CyberGuardia Remote Support lets us help with everyday technology during an appointment you arranged.
We explain the work and charges before starting. You choose when to connect—and when to stop.
1Prepare for Your Appointment
2Review and Acknowledge
3Choose Your Device
Before You Download
Review the remote-support terms and privacy information.
A Few Helpful Answers
Do I Need an Appointment First?
Yes. Agree on the time, task and charges with CyberGuardia before connecting. A support request alone does not confirm an appointment.
Why Might I See the Name Splashtop?
CyberGuardia provides your support using Splashtop software. Its name can appear in app stores and device permission prompts.
Does This Sign Me Up for Ongoing Monitoring?
No. Ongoing monitoring, unattended access and recurring billing require a separate agreement.
Service provided by CyberGuardia Technology & Media Services using Splashtop software. Arrange Help · Review Pricing