Get in-home computer help and printer troubleshooting in Bethesda and nearby communities. John provides patient tech support for seniors, families and home offices, including setup, updates, backups and everyday computer skills. Remote technical support is available when the device and connection allow it.
What We Can Work On Together
- Set up a new computer, review updates, and move familiar files or settings.
- Reconnect a printer, check Wi-Fi or USB connections, and work through common print or scan errors.
- Check backup options and explain how to verify that important files are copied.
- Make text easier to read, organize everyday apps, and practice the tasks you use most.
- Review a straightforward home-office setup, including devices and network connections.
Start With the Problem You See
You do not need to diagnose it first. Tell us what changed, when the issue began, and any error message. We explain what we can safely check and ask before changing settings or recommending a purchase. If a device has a failing drive, physical damage, or a problem needing specialist repair or recovery, we will explain the safer next step rather than promise a result we cannot guarantee.
Agree on the Visit
See pricing and service areas, then describe the device and what you want to fix or learn. We confirm scope, appointment availability, and price before work begins.
Call Us: (301) 300-1716Computer Repairs and Upgrades by Appointment
Ask John about PC and laptop assessment, RAM and SSD upgrades, compatible batteries and other replacement parts. Hardware work requires an in-person appointment and depends on the model and parts availability. Review computer hardware repairs, pricing and preparation.
Mac Help and Compatible Older-Model Upgrades
Mac setup, troubleshooting, backups and migration, plus RAM, storage and battery work on compatible older models. See Mac support and model limitations.